Effective Date: July 18, 2026
Last Updated: July 18, 2026
At Fashop (“Fashop,” “we,” “our,” or “us“), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit https://fashop.in (the “Website”), create an account, browse our products, or make a purchase.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with any part of this Privacy Policy, please discontinue using our Website.
Your use of this Website is also governed by our Terms & Conditions, available at:
Information We Collect
We collect information necessary to provide our services, process your orders, improve your shopping experience, comply with legal obligations, and protect our business from fraud.
The information we may collect includes:
- Full name
- Shipping and billing address
- Email address
- Mobile number
- Account login information
- Payment information processed through authorized payment providers
- Order history
- Product preferences
- Customer support communications
- WhatsApp conversations initiated by you
- Reviews, ratings, and feedback
- Information voluntarily provided through forms on our Website
We do not intentionally collect personal information from children under the age of 18.
Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of access
- Referring website
- Time spent on pages
- Clickstream information
- Cookies and similar technologies
This information helps us improve Website performance, security, and user experience.
Cookies and Similar Technologies
Our Website uses cookies and similar technologies to provide essential functionality and improve your browsing experience.
Cookies may be used to:
- Keep you logged into your account
- Remember your preferences
- Store shopping cart information
- Improve Website performance
- Analyze visitor behavior
- Prevent fraudulent activity
- Measure marketing effectiveness
You may disable cookies through your browser settings. However, certain Website features may not function properly if cookies are disabled.
How We Use Your Information
Your information may be used to:
- Process and fulfill your orders
- Deliver purchased products
- Verify your identity
- Process payments securely
- Provide customer support
- Respond to inquiries
- Send order confirmations and shipping updates
- Notify you regarding your account
- Improve our products and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Detect security incidents
- Comply with legal obligations
- Enforce our Terms & Conditions
- Conduct internal business analysis
- Improve Website functionality
- Send promotional communications where permitted by applicable law
Payment Information
All online payments are processed through trusted third-party payment providers such as Razorpay.
Fashop does not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on its servers.
Payment information is handled securely by the respective payment service providers in accordance with their own privacy and security standards.
Order Fulfillment
To complete your order, we may share necessary information with trusted service providers, including:
- Courier partners
- Logistics providers
- Payment processors
- Technology providers
- Customer support providers
- Fraud prevention services
Only the minimum information necessary to perform the requested service is shared.
Marketing Communications
With your consent where required, we may send:
- Promotional emails
- Product recommendations
- Discount notifications
- Festival offers
- New arrival announcements
- Important service updates
You may unsubscribe from promotional emails at any time by following the unsubscribe instructions provided in the communication.
Transactional communications related to your orders or account may still be sent when necessary.
Account Information
If you create an account on Fashop, you are responsible for maintaining the confidentiality of your login credentials.
You should immediately notify us if you suspect unauthorized access to your account.
Fashop is not responsible for losses arising from your failure to protect your account credentials.
Reviews and User Content
If you submit reviews, ratings, comments, photographs, or other content, you grant Fashop permission to display such content on the Website for business purposes, subject to applicable law.
We reserve the right to remove content that is false, unlawful, abusive, misleading, defamatory, or otherwise inappropriate.
Data Security
Protecting your information is important to us.
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
While we strive to maintain a secure environment, no method of electronic transmission or online storage can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to:
- Provide our services
- Complete your transactions
- Maintain business records
- Resolve disputes
- Prevent fraud
- Comply with legal obligations
- Enforce our agreements
When information is no longer required, it is securely deleted or anonymized where reasonably practicable.
Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of eligible personal information
- Update your account details
- Withdraw marketing consent where applicable
- Request information regarding the processing of your data
Certain requests may be declined where retention is required by law or for legitimate business purposes.
Third Party Websites
Our Website may contain links to third-party websites or services.
Fashop is not responsible for the privacy practices, security measures, or content of third-party websites.
We encourage you to review the privacy policies of any external websites you visit.
Children’s Privacy
Fashop does not knowingly collect personal information from individuals under the age of 18.
If we become aware that such information has been collected unintentionally, we will take reasonable steps to remove it.
Legal Disclosure
We may disclose your information when required to:
- Comply with applicable laws
- Respond to lawful requests from government authorities
- Protect our legal rights
- Prevent fraud
- Investigate suspected illegal activities
- Enforce our Terms & Conditions
- Protect the safety of customers, employees, or the public
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.
The updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the Website after any changes become effective constitutes your acceptance of the revised Privacy Policy.
Relationship with Our Terms & Conditions
This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the Website and explain additional rights, obligations, limitations of liability, order processing, returns, cancellations, and other important legal provisions.
You can review our Terms & Conditions here:
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Fashop
Website: https://fashop.in
Email: help@fashop.in
WhatsApp: +91 9568737337
Business Address: Bhikanpura, Pilkhuwa, Uttar Pradesh 245304, India