Effective Date: July 18, 2026
Last Updated: July 18, 2026
Welcome to Fashop (“Fashop,” “we,” “our,” or “us“). These Terms & Conditions (“Terms“) govern your access to and use of https://fashop.in (the “Website“), including all products, services, features, content, and functionality offered through the Website.
By accessing, browsing, creating an account, or placing an order on the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please do not access or use the Website.
About Fashop
Fashop is an Indian online shopping platform offering a wide range of consumer products, including but not limited to women’s fashion, feeding kurtis, men’s products, artificial jewellery, kitchenware, toys, seasonal collections, lifestyle products, and additional product categories that may be introduced in the future.
Business Information:
- Business Name: Fashop
- Website: https://fashop.in
- Business Address: Bhikanpura, Pilkhuwa, Uttar Pradesh – 245304, India
- Support Email: help@fashop.in
- WhatsApp Support: +91 9568737337
Eligibility
You must be at least 18 years of age or have the permission of a parent or legal guardian to use this Website.
By placing an order, you represent and warrant that:
- The information you provide is accurate and complete.
- You are legally capable of entering into a binding agreement.
- You will use the Website only for lawful purposes.
Acceptance of Orders
All orders placed through the Website are subject to acceptance by Fashop.
We reserve the right to accept, reject, cancel, or limit any order at our sole discretion without prior notice. This may occur due to reasons including, but not limited to:
- Product unavailability
- Pricing or technical errors
- Suspicious or fraudulent activity
- Bulk purchasing intended for resale without authorization
- Incorrect customer information
- Payment verification failure
- Operational limitations
- Violation of these Terms
If payment has already been received for a cancelled order, the applicable amount will be refunded in accordance with our Refund Policy.
Products and Availability
We strive to ensure that all product descriptions, specifications, pricing, images, and availability displayed on the Website are accurate.
However:
- Product availability may change without notice.
- Certain products may be discontinued at any time.
- We reserve the right to modify, replace, or remove products without prior notice.
Product images are provided for illustration purposes. Minor differences in color, texture, packaging, stitching, print placement, or design may occur due to lighting, photography, manufacturing updates, supplier changes, or screen settings. Such differences do not constitute a defect unless otherwise stated.
Measurements may have reasonable manufacturing tolerances.
Pricing
All prices displayed on the Website are in Indian Rupees (INR).
Prices are subject to change without prior notice.
Although every effort is made to maintain accurate pricing, typographical, technical, or system errors may occur. Fashop reserves the right to correct any pricing errors and cancel affected orders if necessary.
Applicable taxes and shipping charges, where relevant, will be displayed during checkout.
Payments
We accept secure online payments through authorized payment partners, including Razorpay.
Accepted payment methods may include:
- UPI
- Debit Cards
- Credit Cards
- Net Banking
- Digital Wallets
- Other payment methods made available during checkout
Certain products may be available only through prepaid payment.
Fashop does not store your complete payment card details. Payment information is processed securely by authorized payment service providers.
Cash on Delivery (COD)
Cash on Delivery is available only for selected products and eligible service areas.
Fashop reserves the right to enable or disable COD for any product, location, or customer without prior notice.
Repeated order refusals, fake orders, or misuse of COD facilities may result in permanent restriction of COD eligibility or suspension of the customer account.
Shipping and Delivery
Currently, Fashop delivers products only within India.
Estimated delivery time is generally up to 10 working days, although actual delivery may vary depending on:
- Customer location
- Courier availability
- Weather conditions
- Public holidays
- Festivals
- Government restrictions
- Natural disasters
- Operational circumstances beyond our control
Delivery timelines are estimates only and should not be interpreted as guaranteed delivery dates.
Risk of loss passes to the customer upon successful delivery to the shipping address provided during checkout.
Customer Information
Customers are responsible for providing accurate information, including:
- Name
- Shipping address
- Contact number
- Email address
- PIN code
Fashop shall not be responsible for delays, failed deliveries, additional shipping charges, or losses arising from incorrect or incomplete information provided by the customer.
Cancellation Policy
Customers may cancel eligible orders before dispatch.
Once an order has been dispatched, cancellation may no longer be possible.
Fashop reserves the right to cancel any order under exceptional circumstances, including but not limited to:
- Product unavailable
- Supplier issues
- Pricing errors
- Payment verification issues
- Fraud prevention
- Technical errors
- Force majeure events
Where applicable, eligible payments will be refunded in accordance with our Refund Policy.
Returns, Replacements and Refunds
Returns are accepted only in eligible cases.
Eligible situations include:
- Wrong product delivered
- Damaged product received
- Missing item in the shipment
Returns are not accepted for:
- Change of mind
- Personal preference
- Incorrect size selected by the customer
- Color variation caused by display settings
- Minor manufacturing variations
- Normal wear and tear
- Products damaged after delivery
- Any condition specifically mentioned as non-returnable on the product page
Customers must report eligible issues within 24 hours of delivery.
For verification, customers may be required to provide:
- Continuous unboxing video
- Product photographs
- Packaging photographs
- Order details
Failure to provide requested evidence may affect claim eligibility.
Where approved, Fashop may offer:
- Replacement
- Refund
- Store credit
Refunds, where applicable, are generally processed within 10–15 business days after successful verification and approval.
Missing Products
If any item is missing from the delivered package, customers must notify Fashop within 24 hours and provide a complete unboxing video clearly showing the unopened package and contents.
Claims submitted without adequate evidence may not be approved.
User Accounts
Customers must maintain the confidentiality of their account credentials.
You are responsible for all activities conducted through your account.
Notify us immediately if you believe your account has been accessed without authorization.
Fashop reserves the right to suspend, restrict, or terminate any account involved in fraudulent, abusive, or unlawful activities.
Acceptable Use
Users agree not to:
- Submit false information
- Place fake or fraudulent orders
- Abuse customer support
- Attempt unauthorized access to the Website
- Upload malicious software
- Interfere with Website functionality
- Copy or misuse Website content
- Violate applicable laws
- Misrepresent identity
- Engage in activities that may harm Fashop or other users
Violation of these Terms may result in immediate suspension of access and legal action where appropriate.
Intellectual Property
Unless otherwise stated, all Website content, including:
- Logo
- Branding
- Website design
- Layout
- Text
- Graphics
- Icons
- Product listings
- Software
- Source code (where applicable)
- Images created or owned by Fashop
is the property of Fashop or its respective licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, published, or commercially exploited without prior written permission.
Product names, trademarks, and brand identifiers belonging to third parties remain the property of their respective owners.
Promotional Offers
From time to time, Fashop may provide:
- Coupons
- Promotional codes
- Festival offers
- Discounts
- Limited-time deals
Each promotion may have separate terms.
Fashop reserves the right to modify, suspend, or withdraw any promotional offer at any time without prior notice.
Fraudulent use of promotional offers may result in cancellation of orders or suspension of customer accounts.
Reviews and User Content
Customers submitting reviews, comments, photographs, or other content grant Fashop a non-exclusive, royalty-free, worldwide license to use, reproduce, display, and publish such content for business purposes.
Users must not submit content that is false, defamatory, offensive, unlawful, infringing, or misleading.
Fashop reserves the right to remove any content at its discretion.
Third-Party Services
The Website may integrate or link to third-party services, including payment gateways, logistics providers, analytics tools, or external websites.
Fashop is not responsible for the availability, content, policies, or practices of third-party services.
Your interactions with such services are governed by their respective terms and policies.
Privacy
Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
By using the Website, you consent to the practices described in our Privacy Policy.
Disclaimer
The Website and its services are provided on an “as available” and “as is” basis.
While Fashop strives to maintain accurate information and uninterrupted service, we do not guarantee that:
- The Website will always operate without interruption.
- Product descriptions will always be error-free.
- The Website will be free from technical issues.
- All products will remain continuously available.
To the fullest extent permitted by applicable law, all implied warranties are excluded.
Limitation of Liability
To the maximum extent permitted by law, Fashop shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the Website
- Product availability
- Delivery delays
- Courier-related issues
- Payment gateway failures
- Incorrect customer information
- Force majeure events
- Technical interruptions
- Third-party service failures
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
Force Majeure
Fashop shall not be responsible for delays or failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, floods, fires, pandemics, strikes, governmental actions, internet failures, transportation disruptions, or other force majeure events.
Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable law, the courts having jurisdiction over Pilkhuwa, Uttar Pradesh, India shall have exclusive jurisdiction over disputes arising out of or relating to these Terms or the use of the Website.
Changes to These Terms
Fashop may update or revise these Terms & Conditions at any time without prior notice.
The revised version will become effective immediately upon publication on the Website.
Continued use of the Website after any update constitutes acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Fashop
Website: https://fashop.in
Email: help@fashop.in
WhatsApp: +91 9568737337
Business Address: Bhikanpura, Pilkhuwa, Uttar Pradesh – 245304, India
By accessing or using Fashop.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions in their entirety.